Complaints Policy
Garland Foundation Repair Co.
Last updated: September 25, 2026
We Want to Know
If something went wrong with this site, with us, or with a pro we put you in touch with, please tell us. We read every complaint.
How to Reach Us
Call (972) 284-1841 or use the contact page. Tell us what happened and when, and the best way to reach you.
What Happens Next
We'll let you know we got your complaint, and we'll look into it. We're a referral service and don't do repair work ourselves. So if your complaint is about the quality, price or timing of the repair, the pro who did the work has to be part of the fix. We'll help you get the complaint to the right place.
If your complaint is about this website, its content, or how we handled your request before you spoke with a pro, we'll fix it ourselves.
If You Are Not Satisfied
If you feel we didn't handle your complaint well, write to us through the contact form and ask for a second review. We'll take another look.
For complaints about a contractor's permitted repair work, your city's building inspection department is the place to start. For complaints about an insurance claim, the Texas Department of Insurance handles complaints about insurers.
What We Do Not Do
We'll never ask you to give up your right to complain to a state or local agency as a condition of using this site. We don't post fake reviews or ratings. We don't remove real complaints in exchange for anything.
Contact
Get a Free Foundation Inspection
Tell us what you're noticing, and we'll take it from there. Someone will measure it, put the findings in writing, and walk you through your options. It costs nothing, and you're under no obligation.